The energy graph says 'no data received' for a period of timeĪ drop in communication between your IHD and smart meter or between your IHD and Wi-Fi may cause a blip in the data. If you have a Samsung account from a different region, you can request to change your account at. SmartThings Energy Control is only available to users with a Samsung account registered in the UK. Bulb Energy is not listed under 'Add Device' It’s free to download, and works on phones and tablets. You can find Samsung's SmartThings app in the app store for your device.

How to see appliances using the most energyĪdding your IHD to another SmartThings accountĭoes the STEC work on SmartThings Classic?įurther help Where to find the SmartThings app

The SmartThings app and IHD don't show the same energy costs The energy graph says 'no data received' for a period of time We've tried to answer your questions about using the app below.īulb Energy is not listed under 'Add Device' SmartThings Energy Control (STEC) lets you understand your energy usage and connect to smart technology, all from one app on your phone.

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